VoIP technology has become a big money saver for a lot of business in so many ways. Nowadays, big or small enterprises are now able to significantly reduce the costs of their total phone lines. This is because VoIP makes use of the local area network along with the internet in connecting the system to the phones in use. Since the system is quite ubiquitous in nature, businesses can opt to place and move the phones anywhere, even used at residences or at their remote offices all over Singapore.
The flexibility attached to the system gives various options to businesses in order for them to save money. They can customize the system to fit their specific business operations, especially when users are not required to pay extra charges based on long-distance calls and time consumption. Business owners also aren’t obliged to maintain infrastructure dedicated solely for data and phone lines.
With that in mind, a lot of companies are saying goodbye to the traditional and embracing the new state-of-the-art technology onto their business operations. Only a few have remained who still make use of the traditional phone models, since what’s now in demand is the pbx phone system among leading businesses all over the city-state. This makes their operations manageable, particularly to those who have outsourced their personnel abroad.
There are a lot of factors as to how VoIP phone calls can help businesses cut down on their operating costs. With hundreds to thousands of dollars saved, this enables the company to allocate the amount to other urgent ventures.
Reduced maintenance costs
Since VoIP Singapore works differently compared to your traditional telephone systems, you will be surprised to know how you can reduce your maintenance cost when you make the switch. For instance, having an IP PBX telephone system makes you have each voip phone unit as an extension off the general phone system. With that, you can move it anywhere you wish given that it is still connected to the internet.
Even when you are working at home, you can still bring along the phone with you as an extension with all the same features and VoIP phone number saved. You also wouldn’t be required to have service calls in order to move the phones around within the office.
Advanced features
With the competitive businessworld in Singapore, enterprises need to be ahead of the game by being agile and flexible. They need to keep up with what the customers need regularly. With that, they need to implement advanced features like unified communication or video conferencing in order to operate more efficiently. These features are no longer mere luxuries. Over time, they have turned into necessities for businesses of all types.
VoIP Singapore technology has enabled almost every business to incorporate competitive features into their systems. In turn, this has helped in achieving maximum work productivity and efficiency. A hosted pabx or hosted VoIP system enables every user to participate in a conference call even on their mobile phones, which can either be made or received regardless of where the caller is.
Call centers and tech support
Departments such as customer service, sales, and tech support rely extensively on phone calls which makes it imperative for their communication system to be reliable at all times. They also make use of specific VoIP technology features such as call parking, agent queues, and etc. Traditional phone service providers also offer these kind of enhances features, but they were generally more expensive. However, adding these features to your system is now made cost-effective because of cloud VoIP.
VoIP also makes the process much simpler to manage. For one, these add-on features can be individually managed via online dashboards. Call centers benefit most from making the switch to VoIP technology. There are entire communication suites made available for purchase which combines necessary features for customer support, which can be fitting for a pbx phone system.
Low long-distance rates
Even if you are making calls to business partners or customers outside of Singapore, you wouldn’t have to worry too much over your telephone bill. In fact, a VoIP phone system reduces the rates for making long-distance calls in contrast with your traditional phone lines. A good communication system is integral in every enterprise, big or small, and phone charges can easily end up into thousands of dollars every month when running on your traditional telephone.
A hosted pabx or a cloud VoIP system allows businesses to purchase in advance the bulk minutes for calls on generally low prices, while calls in some countries such as Canada may be for free. In addition, when employees make calls to one another, it is often free of charge on a VoIP Singapore system.
No additional phone lines to install
With VoIP technology, your business might never need to install new phone lines which can then significantly reduce operating costs. There are a number of cloud VoIP services which provide equipment to directly hook into your current broadband network. The rates of these services are generally competitive with your traditional business phone plans, thus effectively cutting off costs.
The installation of this system also is notably easy. Installing an IP PBX telephone system may sound intimidating because of the complex tech jargon, but don’t let that fool you. The process actually doesn’t require a tech specialist or someone who has background in VoIP technology. For further information, consult your service provider and find out for yourself.
Switching to VoIP has allowed businesses to save hundreds to thousands of dollars annually. Nowadays when broadband became relatively easy to get as well as cheap, VoIP has an increased appeal to businesses who want to cut down on their costs and use their resources more effectively.
